Complaints
Part of RIBO’s mandate is to ensure brokers comply with the RIBO Act and Regulations. Before you proceed with a complaint, please be aware of the following: We do not have the authority to order a broker/ brokerage to compensate you any monies or change any matter that is reflected on your insurance history (ie. Refund premium, pay your claims, write off any premium, reverse any cancellation for non-payments) We do not handle matters related to Insurance Companies. ForFew readersCISRO Principles of Conduct for Insurance Intermediaries Guidance
The Canadian Insurance Services Regulatory Organization (CISRO) Principles of Conduct for Insurance Intermediaries (Principles Document) set out common regulator expectations for insurance intermediaries and can support intermediaries in explaining to customers what they can expect when they purchase an insurance product. RIBO considers compliance with the RIBO Code of Conduct to meet and exceed these expectations. This Guidance applies to all RIBO licensees. You can find more information on CIFew readersSelling Insurance Licensing Requirements in Other Jurisdictions
The Registered Insurance Brokers Act requires RIBO licensing for any person who for any compensation, commission or other thing of value, with respect to persons or property in Ontario, deals directly with the public and among other activities defined in the legislation “acts or aids in any manner in soliciting, negotiating or procuring the making of any contract of insurance or reinsurance whether or not the person has agreements with insurers allowing the person to bind coverage and countersigFew readersPremium Financing
Thanks for your email and questions about premium financing and disclosures. Financing can generally be accomplished through one of the following ways: a third-party premium financing company, the brokerage itself or a separately established premium financing company owned by the brokerage or its brokers. Brokers and/or brokerages who establish a separate business entity for the purposes of premium financing require a Secondary Business exemption from the Qualification & Registration Committee.Few readers